Lisa M

Caily processes information that your community authorizes for sharing, including data from your EHR integration and communication records created by staff and authorized family members within the ...

🚀 Quick walkthroughWatch how to send a photo⏱️ 38-second demo How to send a photo:Open Caily app → Select the person(s) → Tap the photo/attachment icon → Choose or take a photo → Tap Send

🚀 Quick walkthroughWatch how to use the Chat⏱️ 59-second demo  Mobile app (iPhone or Android):Open Caily app → View chats (red dot = unread) → Tap a chat to open conversation → Tap + New (top righ...

Once your account is set up, you’ll get a daily notification when your loved one’s update—summarizing the previous day’s care and activities—is ready.Timing: Set by the community, usually sent in t...

Caily Device PolicyCaily must be used on facility-provided devices—not personal phones or computers. This protects resident privacy, supports HIPAA compliance, and keeps communication secure within...

How to reset your passwordOpen Caily app → Tap or click Forgot your password? → Enter your email address → Check your email (and spam/junk folder if needed) → Click the reset link → Create a new pa...

Before you begin:Make sure your device already has fingerprint or Face ID enabled in your phone's settings. Caily uses your device's built-in biometric security, so it needs to be active on your de...

🚀 Quick walkthroughWatch how to make an Announcement ▶🖥️ Desktop (Web App) ▶📱 Mobile (iPhone & Android)  Web app (Desktop):Log in to dashboard → Select Announcements → ...

🚀 Quick walkthroughWatch how to edit and schedule an Announcement ▶🖥️ Desktop (Web App) ▶📱 Mobile (iPhone & Android)  Web app (Desktop):Edit a message: Log in to dashbo...

🚀 Quick walkthroughWatch how to make an Emergency Announcement ▶🖥️ Desktop (Web App) ▶📱 Mobile (iPhone & Android)  Web app (Desktop):Log in to dashboard → Select Announ...