Once your account is set up, you’ll get a daily notification when your loved one’s update—summarizing the previous day’s care and activities—is ready.
Timing: Set by the community, usually sent in the morning.
Notifications: Sent via push notification or email, prompting you to log in to the Caily app.
Missed an update? All updates are saved in the app—view them anytime.
Not receiving notifications? Check your device settings, email accuracy, spam folder, and internet connection.
Good to know:
Updates reflect the previous day
Send times are set by the community
For urgent matters, use the secure chat to contact the care team directly