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For Senior Living Communities
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Caily
Security & Compliance
Security & Compliance
HIPAA & Security
Account & Access
Data Retention & Deletion
Privacy & Data Use
Business Associate Agreement
Is HIPAA compliance solely Caily's responsibility?
How does Caily control who can access information?
Can staff use personal phones to access Caily?
How is resident health information protected?
Is Caily HIPAA compliant?
Can third-party providers access Caily?
What happens to access when a resident passes away or moves out?
How do we remove a family member's access?
Can we export records for compliance or legal purposes?
How long is communication history kept?
What happens to data when a community offboards?
How long is resident data retained?
Who can access resident information?
Does Caily sell resident data?
What information does Caily collect?
Does Caily have BAAs with its own subcontractors?
What are our community's obligations under the BAA?
What is a Business Associate Agreement and why is it required?