Lisa M

No. Caily does not sell resident data or share it for advertising purposes. Data is used solely to deliver the platform to your community.

Caily processes information that your community authorizes for sharing, including data from your EHR integration and communication records created by staff and authorized family members within the ...

🚀 Quick walkthroughWatch how to send a photo⏱️ 38-second demo How to send a photo:Open Caily app → Select the person(s) → Tap the photo/attachment icon → Choose or take a photo → Tap Send

🚀 Quick walkthroughWatch how to use the Chat⏱️ 59-second demo  Mobile app (iPhone or Android):Open Caily app → View chats (red dot = unread) → Tap a chat to open conversation → Tap + New (top righ...

Once your account is set up, you’ll get a daily notification when your loved one’s update—summarizing the previous day’s care and activities—is ready.Timing: Set by the community, usually sent in t...

Caily Device PolicyCaily must be used on facility-provided devices—not personal phones or computers. This protects resident privacy, supports HIPAA compliance, and keeps communication secure within...

Caily lets owners and admins control what each staff member can access and do based on their role. Setting the right permissions ensures staff have what they need while keeping other information re...

How to reset your passwordOpen Caily app → Tap or click Forgot your password? → Enter your email address → Check your email (and spam/junk folder if needed) → Click the reset link → Create a new pa...

Before you begin:Make sure your device already has fingerprint or Face ID enabled in your phone's settings. Caily uses your device's built-in biometric security, so it needs to be active on your de...

Daily updates are sent to families once per day, giving them a consistent, reliable window to check in on their loved one without needing to call.When are updates sent?Your community sets the daily...