Lisa M

Yes. EHR integration is optional. You can use all of Caily’s chat and messaging features without it, and if you do add integration later, you can keep using Caily as normal while it’s being set up.

Yes. Send a message to your loved one’s care team through the Caily app, and they’ll follow up with you. Caily is not for emergencies, so always call the community directly or dial 911 if something...

Caily lets owners and admins control what each staff member can access and do based on their role. Setting the right permissions ensures staff have what they need while keeping other information re...

🚀 Quick walkthroughWatch how to use the group Chat feature ▶🖥️ Desktop (Web App) ▶📱 Mobile (iPhone & Android) Web App (Desktop):Resident Family Chat:Log in → Go to Resi...

Caily works with many of the EHR/EMR systems commonly used in senior living, and in some cases we can customize an integration to fit your community’s system. Contact your Caily implementation lead...

Daily updates appear in the Caily app under your loved one’s profile. Open the app and select your loved one to view their latest update.

🚀 Quick walkthroughWatch how to add, edit, and deactivate a Resident⏱️ 2-minute demo  Add a Resident:Go to Residents → Click Add Resident → Enter details → Click Add Resident to save.How to Bulk I...

You do. During kickoff we build a data template with your team that sets which fields flow into Caily. Families only see what’s in that template, and only for their own loved one. On the staff side...

ADLs, or activities of daily living, are the everyday tasks that help care teams understand how your loved one is doing. They include things like eating, bathing, dressing, moving around and using ...

🚀 Quick walkthroughWatch how to add, edit, and deactivate a Community Staff⏱️ 49-second demo Add a Community StaffGo to Community Staff→ Click Add Community Staff→ Enter details (name, email, role...