Messaging Visibility in Caily
Caily is designed to keep communication simple and easy to understand. Below is what you can expect after sending a message to your loved one’s care team.
What You Can See
- A timestamp confirming when your message was sent
- A notification when the care team replies
- A “Seen” indicator when a staff member has viewed your message
What You Can’t See
- Whether staff members are currently online or active in the app
