Lisa M

Administrators and community owners can use the bulk import feature to add multiple Residents, Family Members, or Community Users at once — instead of adding them one by one.📝 Note: Only Administra...

🚀 Quick walkthroughWatch how to send a photo⏱️ 38-second demo How to send a photo:Open Caily app → Select the person(s) → Tap the photo/attachment icon → Choose or take a photo → Tap Send

🚀 Quick walkthroughWatch how to add, edit, and deactivate a Family Member⏱️ 50 second demo  Add a Family Member:Go to Family Members → Click Add Family Member → Enter details (name, email, role, l...

🚀 Quick walkthroughWatch how to add, edit, and deactivate a Resident⏱️ 2-minute demo  Add a Resident:Go to Residents → Click Add Resident → Enter details → Click Add Resident to save.How to Bulk I...

🚀 Quick walkthroughWatch how to add, edit, and deactivate a Community User⏱️ 49-second demo Add a Community UserGo to Community Users → Click Add Community User → Enter details (name, email, role,...

For the latest pricing, visit our Pricing Page.Contract TermsCaily Chat is month-to-month with no long-term commitment — cancel anytime. Caily Chat + EHR Integration requires a 12-month commitment,...

Yes. Where Caily engages subcontractors who handle Protected Health Information, Caily maintains Business Associate Agreements with those subcontractors as required by HIPAA.

Your obligations include ensuring only authorized users access Caily, deactivating accounts promptly upon staff departure, notifying Caily of known security incidents, and complying with applicable...

A BAA is a HIPAA-required contract between your community (covered entity) and Caily (Business Associate) that governs the protection of Protected Health Information. Caily executes a BAA with ever...

Yes. Administrators can request that Caily exports communication history, daily updates, and activity logs by contacting their Caily Account Manager.