Lisa M

Your administrator should deactivate the resident's profile and revoke associated family access promptly. Records are retained per your BAA and applicable retention requirements.

Only administrators and site champions can revoke family access. Access is removed immediately upon revocation. Communication history is retained in accordance with applicable law and Caily's oblig...

No. HIPAA compliance is a shared responsibility. Caily fulfills its obligations as a Business Associate under a BAA. Your community, as the covered entity, is responsible for how staff access and u...

Access is granted and managed by your community's administrator. Each user receives unique credentials with permissions scoped to their role. Administrators can grant, modify, or revoke access at a...

Caily is built to be used securely on any device. Device access policies, including whether staff may use personal devices, are set and enforced by your community in accordance with your HIPAA poli...

Caily encrypts all resident health information in transit and at rest. Access is controlled through role-based permissions and unique user credentials. All platform activity is logged and retained ...

Caily is designed and operated to comply with HIPAA requirements applicable to Business Associates. Caily executes a Business Associate Agreement with every community partner prior to activation. A...

Upon termination, Caily handles resident data in accordance with your Business Associate Agreement and applicable HIPAA requirements. Contact your Caily implementation lead to coordinate offboarding.

Caily retains resident data for the duration of your active partnership and as required by HIPAA and applicable law. Retention obligations are also governed by your Business Associate Agreement.

Access is controlled by your community. Families see only their own loved one's information after authorized by you. Staff access is limited by role. Caily accesses data only as necessary to provid...