Lisa M

Downloading the Caily app is the first step to staying connected to your loved one's daily care. It only takes a few minutes to get set up.Before you begin:You should have received a welcome email ...

Caily is designed to work on the devices your staff and families already use — no special hardware required.For Families:Use the Caily app on iOS or Android phones and tabletsDownload from the Appl...

Any information that is currently tracked by your resident community can be pulled into Caily, as long as the community has authorized it

Yes — Caily can be used without a direct EHR integration. While EHR integration is the most efficient way to power your daily family updates it is not a requirement to get started.What Caily looks ...

Don't worry — Caily is designed to work with a wide range of EHR systems used across senior living, memory care, group homes, and home health settings. If your EHR isn't on our standard supported l...

No — EHR integration requires virtually no time from your floor staff. The technical work is handled entirely by the Caily team, allowing your staff to continue their normal routines without interr...

EHR integration is typically completed within 1–2 months. A successful integration relies on cooperation and effort from all parties involved, and the Caily team will work closely with you througho...

Caily integrates directly with the most widely used EHR systems in senior living, allowing resident data to flow automatically into daily family updates without any manual data entry by your staff.

Administrators and community owners can use the bulk import feature to add multiple Residents, Family Members, or Community Users at once — instead of adding them one by one.📝 Note: Only Administra...

🚀 Quick walkthroughWatch how to use the Chat feature ▶🖥️ Desktop (Web App) ▶📱 Mobile (iPhone & Android)  Web app (Desktop):Log in to dashboard → Select Community Chat o...